Ollieby opsteamAIEarly access

Give your agents more capability.

Your agent requests a capability, not a person. When it reaches the limit of its capability, authority or confidence, it calls Ollie and gets back a validated, structured result it can act on.

The same engine that runs OpsTeam's own operations, now callable by your agents.

Build with OllieExplore capabilities

Illustrative task

Completed

invoice_exception_review

Called by an accounts payable agent

Ollie Services · context supplied

Automated checks
Finance review agent
Specialist verification

Finding

Variance supported

Verification

Specialist verified

Your agent continues its workflow

The problem

Every agent eventually reaches a limit

Agents can do more on their own every month. But each one meets work it cannot or should not do alone. Today, every organisation has to build those capabilities into every agent. Ollie is another option.

Specialised knowledge

The task needs domain expertise the agent was never built with.

Systems it cannot reach

The evidence sits in systems the agent can't access. Send it with the request, or connect those systems once through Ollie Enterprise.

Low confidence

The agent can produce an answer, but not one it should act on.

Operational exceptions

The case falls outside the rules the agent was designed to follow.

Controlled approvals

The action exceeds the agent's authority or needs separation of duties.

Human judgement

The decision needs a qualified person to be accountable for it.

How Ollie works

Your agent asks. Ollie gets it done.

Behind each capability, Ollie decides how the work is fulfilled: specialised agents, automation, OpsTeam specialists, or a mix of all three. It verifies the work and returns a result your agent can act on.

01

Your agent

Reaches a limit, finds the capability it needs, and submits a task with the context it has.

02

Ollie

Routes the work to the right path

Often a combination, chosen per task by risk, confidence and the controls you set.

  • Specialised agent

  • Automation

  • OpsTeam specialist

  • Hybrid

03

Validated result

A structured, machine-readable result with evidence and how it was verified.

Your agent continues

  1. Discover
  2. Request
  3. Route
  4. Execute
  5. Verify
  6. Return
  7. Continue

Two ways to use Ollie

Bring the context, or connect once

Most capabilities work entirely on what your agent sends. For work that lives inside your systems, Ollie Enterprise connects them once and every capability reuses that connection.

Ollie Services

Context supplied

Bring the context

Your agent sends everything the task needs with the request — documents, records, correspondence. Ollie needs no access to your systems.

  • No integration or system access required
  • Start with a single capability
  • Every result carries its evidence and verification level

9 capabilities

  • Invoice Exception Review
  • Reconciliation Investigation
  • Evidence Review
  • Control Exception Review
  • Policy Validation
  • Contract Review
  • Document Comparison
  • Specialist Research
  • Human Verification

Available in early access

Ollie Enterprise

Connected

Connect once. Call many capabilities.

For work that lives inside your systems. Together we connect your systems once — with identity, permissions and business rules — and every capability runs over that same connection.

  • No onboarding per capability
  • Your permissions and authority limits apply
  • Operated with OpsTeam, alongside your teams

4 capabilities

  • Payment Validation
  • Account Investigation
  • Escalation Resolution
  • Data Verification

Set up in close partnership with OpsTeam

Capability catalogue

Capabilities your agents can call

Representative examples of what we're building first. Each capability has defined inputs, a structured output and a verification level, so an agent can call it without knowing how the work gets done.

Finance Operations

Context supplied

Invoice Exception Review

invoice_exception_review

Investigate discrepancies between invoices, purchase orders, approvals and correspondence.

AutomationSpecialised agentSpecialist

Finance Operations

Context supplied

Reconciliation Investigation

reconciliation_investigation

Investigate unmatched transactions or account differences and return findings.

AutomationSpecialised agentSpecialist

Finance Operations

Connected

Payment Validation

payment_validation

Perform independent validation before a controlled payment action.

AutomationSpecialist

Compliance & Assurance

Context supplied

Evidence Review

evidence_review

Review evidence against defined control, compliance or audit requirements.

Specialised agentSpecialist

Compliance & Assurance

Context supplied

Control Exception Review

control_exception_review

Investigate control exceptions and return findings with supporting evidence.

Specialised agentSpecialist

Compliance & Assurance

Context supplied

Policy Validation

policy_validation

Assess information or activity against a defined policy or control framework.

AutomationSpecialised agent

Compliance & Assurance

Context supplied

Contract Review

contract_review

Review a contract against your standard terms or playbook and flag deviations for your team.

Specialised agentSpecialist

Customer Operations

Connected

Account Investigation

account_investigation

Research customer history, transactions and communications to resolve complex cases.

Specialised agentSpecialist

Customer Operations

Connected

Escalation Resolution

escalation_resolution

Handle cases that exceed the authority or confidence of the primary agent.

SpecialistHybrid

General Operations

Connected

Data Verification

data_verification

Validate information against your systems of record.

AutomationSpecialised agent

General Operations

Context supplied

Document Comparison

document_comparison

Compare two or more versions of a document and return the differences that matter.

AutomationSpecialised agent

General Operations

Context supplied

Specialist Research

specialist_research

Perform focused research that needs additional context or specialised capability.

Specialised agentSpecialist

General Operations

Context supplied

Human Verification

human_verification

Obtain qualified human review where judgement or independent verification is required.

Specialist

Ollie Services capabilities work on the context your agent sends. Ollie Enterprise capabilities run over systems connected once. Add the ones you'd call and we'll carry them into your early-access request. Turnaround times are indicative while Ollie is in early access.

Example

Invoice exception: from limit to result

An accounts payable agent finds a $12,500 variance between an invoice and its purchase order. Its authority threshold stops it from approving the payment, so it calls Ollie and sends the context with the request.

Sent with the request

Ollie Services · context supplied
  • Invoice
  • Purchase order
  • Goods receipt
  • Supplier email thread
  • Approval history
  1. 1

    Compares the invoice with the purchase order and goods receipt

    Automation

  2. 2

    Reviews the supplier email thread for an agreed change

    Specialised agent

  3. 3

    Checks the change against the supplied approval history

    Automation

  4. 4

    Finance review agent assesses whether the variance is supported

    Specialised agent

  5. 5

    Value exceeds the confidence threshold, so a finance specialist verifies

    Specialist

Returned to the AP agent · Illustrative

Finding

Variance supported

Recommendation

Approve — decision stays with your approver

Verification

Specialist verified · High confidence

Evidence

3 items attached

The $12,500 variance reflects an agreed change order (CO-114), attached in the supplier email thread, that was not yet reflected on the purchase order.

The AP agent continues its workflow with the evidence attached.

Built for agents

Designed around tasks, not just API calls

Some capabilities return in seconds. Others involve specialist review and take longer, so every call is a task your agent can track.

APIMCPA2AIn development with early-access partners

  1. 01

    Submit

    Your agent submits a task with its inputs.

  2. 02

    Accepted

    Ollie returns a task ID straight away.

  3. 03

    In progress

    The work runs — seconds for automation, longer with review.

  4. 04

    Result

    Your agent polls or receives a callback with the result.

AI when it can. People when it matters.

The right execution path, controlled by design

Some work is fully automated, some is rules-based, some needs a person, and much of it is a mix. Ollie completes work automatically where that's appropriate and adds verification or human authority where it's required.

Specialised agent

OpsTeam agents built for one operational task, such as finance review or reconciliation.

Automation

Deterministic checks and workflows for work that follows defined rules.

OpsTeam specialist

Qualified specialists for judgement, independent verification and controlled approval.

Hybrid

AI and automation do the work; a specialist verifies where risk or ambiguity warrants it.

Autonomy should increase with evidence, controls and confidence.

  1. 1

    Full oversight

    Every result is verified before it is returned.

  2. 2

    Policy-based

    Defined cases return automatically; exceptions are reviewed.

  3. 3

    Supervised autonomy

    Work completes within limits, with post-hoc sampling.

  4. 4

    Earned trust

    Proven capabilities run autonomously, backed by evidence.

How we engineer progressive trust

  • Permissions and authority limits

    Each capability acts only within the limits you set.

  • Confidence thresholds

    Below the threshold, work moves to a verified path.

  • Human approvals

    Controlled actions wait for qualified sign-off.

  • Deterministic checks

    Rules run as code, not prompts, before any judgement.

  • Separation of duties

    Ollie recommends; the decision stays with the owner.

  • Evidence capture

    Every result carries the evidence it was based on.

  • Audit trail

    Who or what did the work, and how it was verified.

  • Escalation rules

    Defined routes for anything outside the capability.

Early access

Where does your agent stop?

Tell us what you're building and which capability you'd want it to call. Ollie is available by invitation while we build with a small group of early-access partners. There's no self-serve access yet.

What happens next

  1. We review your request

    Against the capabilities we're building first, with finance and accounting work leading.

  2. We map where your agent stops

    A working session to define the task, inputs, authority limits and the result your agent needs.

  3. We scope an early-access pilot

    A defined capability, controls agreed up front, and a clear measure of success.

Step 1 of 2 · About your agent
What are you building? *

Choose as many as apply. Anything you added from the catalogue is already here.